Legal
Policies for PDFService, the multi-tenant hosted SaaS electronic signature platform from Hyper Garden at pdfservice.ai — for web, agent, and API clients.
Hosted SaaS terms, electronic signature scope (SES, not QES), credits, agents, and API access. How we handle account, document, and signer data on the hosted platform. Layered controls for transport, authentication, completed PDFs, audit history, and customer responsibilities. Refunds for promotional and purchased credits, completed signatures, enterprise orders, and how to request. PDFService provides simple electronic signatures (SES) for ordinary B2B documents. We do not claim Advanced Electronic Signatures (AES) as a current product, do not provide Qualified Electronic Signatures (QES), and are not a Qualified Trust Service Provider. A PAdES-format platform signature is technical packaging under SES — not AES or QES.
